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NOTICE

NOTICE

Forum Details
Title [Notice] About Shipment Loss
Posted by nine9style (ip:)
  • Date 2019-02-22 17:06:33
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Hello, this is Nine9 style.


Our company is using EMS and K-packet for the overseas' order.

But as K-packet does not provide proper tracking system, some customers using K-packet have reported that the product is lost.

(According to the post office K-packet has tracking number starts with 'L' or 'R'

and it refers to the standard letter mail category which does not require a delivery confirmation signature from the addressee.)



For all the customers who use K-packet for shipment, we announce that we cannot make refunds the shipment loss by using K-packet.


Anyone who wants to receive order safer, we are asking you to use EMS instead.


Sorry for all your inconvenience.


Thank you.



Nine9 Style


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